Jacky Chen

Jacky Chen currently serves as the Information Technology Service Desk Manager at GDI Integrated Facility Services, a position held since June 2023. Previously, Jacky gained extensive experience at CBI Health from July 2014 to June 2023, holding multiple roles including Information Technology Service Desk Manager and Team Lead, where responsibilities included IT infrastructure planning, helpdesk support, and server maintenance. Earlier experience includes IT Specialist at WiConnect Corp., and roles at Best Buy Canada, where Jacky provided technical training and customer support, as well as event coordination at Nice Productions Inc. and sales and technical support at Canada Computers. Jacky holds a Bachelor of Commerce degree in Human Resources Management from Toronto Metropolitan University and an MBA from Ted Rogers School.