Eddy Smith

Eddy Smith has extensive work experience in customer service, operations management, and technical support. Starting in 2011, they worked as an Operations Manager at Oakland Venue Management, where they were responsible for client relations, event coordination, and marketing. From 2014 to 2015, they worked as a Barista at Cafe Ross. In 2015, they joined PBHS Inc. as a Support Technician, providing technical support for various proprietary services. Eddy then served as a Customer Experience Lead at Mercari from 2016 to 2019. In 2021, they worked as a Customer Service Agent at Simple Finance before transitioning to the role of Customer Service Lead and later a Customer Service Manager at gearUP Sports, Inc.

Eddy Smith earned an Associate's degree in Digital Graphic Design from Brooks College, where they studied from 2002 to 2004. Eddy then pursued a Bachelor's degree in Motion Graphic Design at SAE Expression College, where they studied from 2005 to 2008.