Vanessa Hernandez

Vanessa Hernandez is a skilled professional with extensive experience in partnership support, marketing, and customer service. Currently serving as a Partnership Support & Marketing representative at GearLaunch since March 2017, Vanessa manages sensitive information and customer relations while creating detailed reports on potential risks. Previous roles include serving as a T&S Agent and Lead Customer Service/Legal Agent, where Vanessa efficiently resolved customer complaints via multiple communication channels. At Q4, Vanessa worked as a Client Support Analyst and held positions at Gamble Group as a Jr. Graphic Designer and Sistema Educativo Valladolid as a Graphic Designer & Web Developer. Vanessa began a career in editing and social media at Cultural Detective. Vanessa holds a degree in Digital Graphic Design and Web Design from Instituto Tecnológico Superior de Sinaloa, completed in 2010.