Soumya Moudgalya is a seasoned professional in the healthcare and call center operations sectors, currently serving as a Team Lead at GeBBS Healthcare Solutions since August 2022, focusing on US Health Care and AR Follow Up. Prior experience includes a Quality Analyst role at Regalix from January 2017 to August 2022, where responsibilities encompassed improving call center operations and implementing quality assurance programs. Soumya held an Analyst position at ADP from February 2014 to November 2016, managing program data for decision-making and training new hires. Earlier, as a Revenue Cycle Analyst at Apollo Health Street Ltd. from July 2010 to July 2013, duties included following up on claim payments in US healthcare. Soumya holds a Bachelor's degree in Business/Commerce from Singhania University, completed in 2010, alongside earlier education in Intermediate and high school.