Rahul M. is an experienced professional in Online Reputation Management and Community Management, currently serving as the Community Management & ORM Lead at GEDU Services since 2023. They held the position of Subject Matter Expert at Paisabazaar from 2018 to 2019, driving improvements in customer experience for Mutual Fund services. Previously, they were an Assistant Manager ORM at Net Impact Solutions, where they achieved a 95% adherence to response times and a 30% improvement in process efficiency. With a strong foundation in finance and marketing from their education at the University of Allahabad and Asia Pacific Institute of Management Studies, Rahul has cultivated expertise in customer engagement across various sectors.
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