Maria Gabriela Coral MacCarini

Maria Gabriela Coral Maccarini is an experienced professional in Customer Success, currently serving as the Manager of Customer Success at GeekHunter since April 2022. With previous roles including Head of Customer Success at VC-X Solutions and Coordinator of Customer Success at Ambar, Maria has developed and managed teams focused on engagement, retention, expansion, and customer experience. Key contributions include structuring Customer Success teams, implementing strategies to improve KPIs, creating customer onboarding journeys, and developing internal processes. Maria holds a Bachelor's degree in Civil Engineering from Universidade do Extremo Sul Catarinense and is furthering education at Harvard Business School.