Chris Finlay is an innovative and experienced product design executive with over 20 years of expertise in leading teams from ideation to launch. They have held significant roles at various organizations, including serving as the Principal II of Experience Strategy and Analytics at GEICO and previously as a Senior Director at UnitedHealthcare, where they focused on member experience strategy. Chris has also contributed to academia as an educator at the University of Minnesota and has led product design efforts across multiple companies, demonstrating a strong commitment to user experience design, strategy, and analytics. Currently, they continue to lead cross-lifecycle experience strategies at GEICO, aiming to enhance understanding of customer behaviors and outcomes.
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