Mostafa Marzouk

Mostafa Marzouk is a seasoned Customer Success Manager with extensive experience in client relationship management across multiple companies. Currently, at geidea since July 2023, Mostafa focuses on ensuring customer satisfaction and retention. Prior to this role, Mostafa held a similar position at Grubtech from June 2022 to July 2023, where responsibilities included managing the customer success team and establishing retention goals. Experience also includes serving as a Senior Account Manager at IT Flag and Bevatel, where Mostafa excelled in building long-term customer relationships and providing support through various communication channels. Earlier positions at Skill Hub Technologies and TE data involved account management and retail/customer service roles, demonstrating a solid foundation in customer support and technical problem-solving. Mostafa holds a degree in Management Information Systems from New Cairo Academy.