Collin A.

Collin A. is an experienced professional with a diverse background in strategy analysis, technical support, and learning program management. Currently serving as a Strategy Analyst at Geisinger since April 2024, key achievements include automating deliverables to save 168 annual hours and managing data extraction for over 25 projects monthly using various tools like SQL and Tableau. Previous roles include Technical Support Representative at Renewed Vision, where a customer satisfaction rate of 96% was achieved, and Talent Engagement Strategist at Paycom, where nationwide mentorship programs were successfully managed. Collin's extensive experience at Apple spanned over a decade, including roles such as Learning Program Manager and Technical Support Supervisor, notable for driving high customer satisfaction rates and expanding learning content significantly. Collin A. holds an MBA in IT Management from Western Governors University and a BS in Technical Studies from Thomas Edison State University.