Bartosz Mróz

Bartosz Mróz is an experienced Automation Project Manager and Escalations Manager at Gelato, where significant achievements include designing an automated quality assurance process, reducing internal escalations by 35%, and developing advanced KPI dashboards for improved sales visibility. Previously, Bartosz served as an Event Producer for MoveMeant Journey, generating substantial revenue through organic marketing and maintaining a high NPS score through participant feedback. Other positions include Localization Coordinator and Billing Specialist at Kahoot!, Business Owner at Meant To Move DS, and Tracking Specialist at Uber, showcasing a diverse skill set across project management, customer service, and event production.