Diego P.

Diego P. is currently the Operations Governance Service & Reporting Owner at Thales, focusing on managing global operations services and quality assurance within the Digital Engineering Services division. Previously, they spent over seven years at Novartis in various roles, including Senior Project Manager and Service Manager, where they led infrastructure delivery and process migrations. Diego has also gained experience in Master Data Management at Atlas Copco and has worked in several capacities, including project coordination and claims management in financial services. They hold multiple certifications, including ITIL and PRINCE2, and an undergraduate degree in Business Administration from Universidade Estadual de Londrina.