Fabian Kortekaas currently serves as Chief Experience Officer and Program Manager at Gemeente Den Haag since December 2023 and is a Member of the Management Board at Platform voor Klantgericht Ondernemen since July 2022. Previously, Fabian held various leadership roles at TUI from July 2012 to December 2023, including Director of Customer Experience & Consumer Insights, where responsibilities encompassed global customer experience strategy, design, and quality management. Earlier experience includes project management and CRM roles at Telecombinatie, Samsung Electronics Benelux, and T-Mobile, coupled with a strong educational background in Business Administration from Erasmus University Rotterdam and certifications in project management and customer experience.
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