Kira Urmes

Kira Urmes currently works at Gemeente Rotterdam as a Klantcontactcentrum Medewerker since September 2025. Prior to this role, Kira served as a Customer Success Consultant and held responsibilities as a Product Specialist and Customer Support at BrainsFirst from September 2023 to August 2025. Earlier at BrainsFirst, Kira focused on Product and Content Development from February 2023 to July 2023. Kira also contributed as an Ambassador at the Erasmus School of Social and Behavioural Sciences in 2022 and worked in Business Development and Consulting at edyoucated for a short period. Other experiences include roles in marketing, fundraising, and service. Kira holds a Master of Science in Work and Organizational Psychology from Erasmus University Rotterdam, a Bachelor of Science in Psychology from the University of Groningen, and a Minor in International Business and Economics. Kira's educational background includes a high school diploma from Immanuel-Kant-Gymnasium.