Mark Ann Ramos

Mark Ann Ramos currently serves as an Assistant ICT Engineer at GEMS Education since January 2023. Prior to this role, Mark worked at GMG as a Technical Support Engineer from September 2021 to January 2023. Experience as an Information Technology Support Engineer at GTS Corporate was held from April 2019 to September 2021, followed by a position as a Customer Service Representative in Technical Support at Sutherland Global Services from April 2015 to February 2019. Mark's responsibilities included managing inbound calls, adhering to communication protocols, resolving client issues, and providing technical support via email and online chat. Mark Ann Ramos holds a degree in Networking and Telecommunications Technology from AMA Computer Learning Center, earned between June 2010 and April 2012.