Irma Koerts

Change Manager at Gen25

Irma Koerts's work experience is as follows:

- Change Manager at Gen25 since December 2016.

- Business Manager Credit Risk at ABN AMRO Bank N.V. from June 2015 to November 2016.

- Projectlead Customer Excellence verbetertrajecten at ABN AMRO Bank N.V. from February 2012 to May 2015.

- Senior Operational Officer at ABN AMRO Bank N.V. from July 2009 to January 2012.

- Sales Consultant Zaken at ABN AMRO Bank N.V. from April 2007 to June 2009.

- Senior Implementatie Manager at ABN AMRO Bank N.V. from September 2000 to March 2007. Responsibilities included organization advice and implementation management, credit administration reorganization, office closures, CRM customer view implementation, migration of tasks to fulfillment service centers, and decentralization of work and risk management.

- Personal Banking Adviseur at ABN AMRO Bank N.V. from November 1995 to August 2000. Managed a portfolio of "more affluent clients" and provided advice on investments, mortgages, insurance, and pensions.

- Vestigingsmanager at ABN AMRO Bank N.V. from November 1991 to October 1995.

- Zakelijk Advies at ABN AMRO Bank N.V. from September 1990 to October 1991.

- ABN AMRO Kaderopleiding at ABN AMRO Bank N.V. from September 1989 to August 1990.

- Duty Manager at Postiljon Management Groep from April 1988 to August 1989.

- Front Office Manager at Postiljon Management Groep from March 1987 to March 1988.

Irma Koerts has a diverse education history spanning several years. In 1983, they completed their Bachelor of Hotel Administration at Hotelschool The Hague.

In 1990, they enrolled in NIBE-SVV Opleidingen where they pursued various courses such as Zakelijke Kredietverlening, Belastingen, Effectenbedrijf, Betalingsverkeer, and Pensioenpraktijk I.

In 1995, Irma attended ABN AMRO Bank N.V. where they completed the Opleiding voor Personal Banking Adviseur.

In 2000 and 2001, they studied Projectsystematiek I en II at ABN AMRO Bank N.V.

From 2003 to 2004, Irma underwent an Opleiding voor Organisatieadviseurs at Sioo, interuniversitair centrum voor organisatie- en veranderkunde. Their field of study during this time focused on essentials in Organisational Change.

From 2005 to 2008, Irma pursued a degree in Bedrijfskunde, Diagnosticeren als ambacht, Werken met groepen, and Intervisie at Sioo, interuniversitair centrum voor organisatie- en veranderkunde.

In 2011, they completed the Prince2 Foundation course in Project Management in Controlled Environments at APM Group.

In 2013 and 2014, Irma studied Lean Management Competency at Cardiff University / Prifysgol Caerdydd.

Lastly, in 2018, they obtained the Certified Scrum Product Owner certification from ScrumAlliance.

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