Charlie-Anne Schönken (she/her)

Charlie-Anne Schönken is an experienced Product Owner at Genasys since April 2008, specializing in Agile/SAFE principles to foster team empowerment and customer-centric delivery. Previous roles at Genasys include Head of Operations and SLA Manager, where Charlie-Anne focused on process improvements and enhancing operational efficiencies. Prior expertise includes positions at Diagonal Insurance Solutions and Medscheme, with responsibilities encompassing project management, business analysis, and team development. Charlie-Anne holds a Diploma in Project Management from Damelin and has foundational training in C++ programming, complemented by extensive experience in customer service and support roles dating back to 1995.