Rajesh Mohan

Principal Support Operations Specialist at Gen

Rajesh Mohan has extensive experience in technical support and operations roles. Rajesh currently holds the position of Principal Technical Supportability Specialist at Gen™, starting in November 2022. Prior to this, they worked at NortonLifeLock as a Principal Support Operations Specialist starting in May 2020.

Before joining NortonLifeLock, Rajesh worked at Symantec for several different roles. Rajesh started as an Associate Product Support Agent in April 2011 and held this role until December 2013. Rajesh then became a Product Support Analyst from January 2014 to June 2015. Rajesh later transitioned to the role of Business Operations Analyst in July 2015, where they performed various tasks such as customer research and analysis of product issues. In April 2018, they became a Product Support Engineer.

Rajesh's career in the technology industry began at Sutherland Global Services, where they worked as a Technical Support Executive from June 2010 to April 2011.

Rajesh Mohan attended Anna University from 2006 to 2010, where they obtained a Bachelor of Engineering (BE) degree in Computer Science. Following that, they attended SBOA from 2004 to 2006 and received a Higher Secondary degree in Computer Science. In 2012 to 2015, Rajesh Mohan attended Alagappa University and earned a Bachelor of Public Administration degree in Public Administration.

In terms of additional certifications, Rajesh Mohan completed courses such as "Acing Your Interview," "Learning QlikView," "Time Management Fundamentals," and "Marketing Foundations: The Marketing Funnel" from Lynda.com in February 2018. Rajesh also obtained a Lean Six Sigma Green Belt certification from Benchmark Six Sigma in August 2016. Furthermore, Rajesh Mohan has an ITIL Foundation certification, but no information regarding the institution or the specific date of completion is provided.

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Timeline

  • Principal Support Operations Specialist

    May, 2020 - present

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