Customer Relationship Management

The Customer Relationship Management team at GeneDx is responsible for building and nurturing strong relationships with healthcare partners, including clinicians, researchers, health systems, pharmaceutical companies, and payors. By leveraging the company's advanced genomic testing and the Centrellis® health information platform, the team ensures clients receive personalized, actionable insights that improve patient outcomes. They focus on client satisfaction, streamlined communication, and tailored support to drive successful collaborations and optimize the usage of GeneDx's diagnostic and data science capabilities.