Cole Austin is a multimedia project manager specializing in customer experience at A Real Grip, where expertise in crafting impactful corporate videos is emphasized. Currently serving as a user experience researcher at General Assembly, Cole has completed over 500 hours of training in UX/UI methods, focusing on design solutions. Previous roles include special events manager and front of house manager at Thompson Seattle and experience manager at Communion Restaurant & Bar, where customer journey design and branding led initiatives. Early career experiences include serving as a business development specialist at Prota Ventures, CEO and founder of Collab LLC, and various positions in marketing, such as at Thumm and That Brown Girl Cooks!. Cole holds a degree from Howard University and has recently completed further education at General Assembly.
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