Petya Minkova is a User Experience Researcher at Uber, specializing in understanding user needs to enhance both offline and online experiences. Previously, Petya served as a Senior UX Researcher at Tide and worked at Acronis, where they led various qualitative and quantitative research projects to improve software and web-based solutions. Earlier in their career, Petya held quality assurance and technical support roles at Sutherland, developing skills in customer satisfaction and problem-solving. Petya's educational background includes degrees in Publishing and a minor in Media & Public Relations from Sofia University, along with studies in Design, Creative, and Visualization at Software University.
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