Nicole Mitchell

Nicole Mitchell is an accomplished marketing and customer experience professional with extensive experience in various roles across prominent organizations. Currently serving as Assistant Manager of Customer Engagement and Customer Experience & Loyalty at General Motors since May 2022, Mitchell leads initiatives in customer experience transformation and strategic program planning. Previously, as a Small Business Owner at Cozy by Nicole from July 2020 to February 2023, entrepreneurial skills were demonstrated. Mitchell's background includes roles as Senior Client Value Analyst at ENGIE Impact, where analysis and client report generation were key responsibilities, and Customer Experience Marketing Analyst at Hewlett Packard Enterprise, where expertise in customer loyalty programs was developed. Earlier experiences include positions at HP, Associated Credit Union of Texas, and the University of St. Thomas, enhancing a diverse skill set in marketing and customer engagement. Mitchell holds a BA in Communications from the University of St. Thomas, acquired in 2010.