E M.

End User Support Specialist

E M. currently serves as an End User Support Specialist at Generate, providing support to 100 users in a start-up finance environment. E M. has a strong background in technical support, having previously worked as a Desktop Support Technician at SEPHORA, specializing in MacOS support, and at Minted, where responsibilities included workstation installation and troubleshooting. E M. has also held roles as a Hardware Specialist at Okta and as an Information Technology Support Engineer across various companies, including Air Liquide, Jack Morton Worldwide, Greenhouse Software, and Salesforce. E M.'s experience encompasses asset management, user onboarding and offboarding, ticket resolution, and maintaining IT infrastructure standards.

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