Tracy Lane

Tracy Lane has extensive experience in project management and operations, with a career spanning various roles in organizations such as VCG Consultants, SPRINT, and Wells Fargo. Notable positions include Order Management Specialist, Call Center Specialist/Supervisor, and Project Manager II, where Tracy managed operational processes and customer service delivery, oversaw project implementations, and liaised with clients. In recent roles as Scrum Master and Business Support Manager at Genesis10 and TEKsystems, Tracy has focused on data analysis and compliance within financial crime technology. Tracy's background includes significant expertise in training, team management, and process improvement, ensuring high standards for customer interactions and operational efficiency.