Adrian O'Sullivan

Director, Outbound Services

Adrian O'Sullivan is an accomplished software engineering professional with extensive experience in various leadership and technical roles. Currently serving as the Director of Outbound Services at Genesys since January 2017, Adrian has held positions such as Development Team Lead, Architect, and Senior Software Engineer within the same organization. A brief tenure as a Software Engineering Manager at Twilio occurred from November 2022 to February 2023. Prior roles include Senior Software Engineer at Genesys | Interactive Intelligence, Sr Software Developer at LexisNexis, and Lead Software Development Engineer at Deutsche Bank, where Adrian focused on improving development standards and risk management systems. Additional experience includes serving as eCommerce Java Team Leader at Man Investments and Software Engineer at JDA Software. Adrian holds a degree in Philosophy from the University of Manchester.

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