Alan Ball is currently the CSS Director at Genesys, where they lead technology and project efforts for large-scale initiatives. With a robust background in software development and systems integration, they have also held the position of Principal Consultant at Genesys. Alan's past experience includes roles as a Senior Software Developer at Raine & Horne Pty Ltd and a Genesys software developer at NEC. They owned a business focused on web hosting and software from 1998 to 2006. Alan earned a BA in IT with a concentration in software from Queensland University of Technology and became a certified professional through Genesys University in 2010.
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