Alex W. is a seasoned software engineer with a diversified career spanning multiple roles in prominent organizations. At Genesys since April 2020, Alex has progressed from Software Engineer to Team Lead, specializing in 3rd Party integrations and communication tools for the Genesys Cloud platform. Prior experience includes a Software Developer role at The Benefit Company, where Alex enhanced an onboarding tool, significantly improving efficiency, and Classroom AV Support at the University of South Carolina, overseeing technology in over 400 classrooms. Alex also gained experience as an intern at Optum, focusing on web/mobile development in an Agile setting, and served as a Resident Mentor, guiding students in a university residence hall. Alex holds a Bachelor's Degree in Computer Information Systems from the University of South Carolina.
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