Andy Demetrius

Andy Demetrius has extensive experience in the technology sector, currently serving as a SAAS Principal PS Consultant/Senior Implementation Consultant at Genesys since March 2007. Responsibilities include designing and implementing solutions, conducting testing and training, and managing accounts for clients utilizing SoundBite/Genesys technology. Prior to this, Andy worked as an IT Helpdesk Analyst at Ahold Information Services from May 2004 to March 2007, where duties involved responding to technology-related service requests and documenting customer information. Andy holds a Bachelor's degree in Computer Engineering Technology from Northeastern University, earned from 1998 to 2003.