Anna Goi is a Senior Technical Account Manager at Genesys, with a career spanning nearly 18 years in software development and customer success roles. They have previously worked at companies like Microsoft and Broadcom, managing enterprise customers and ensuring successful adoption of technology solutions. Anna holds a degree in Computer Science Engineering from Politecnico di Milano and has completed multiple executive programs, including a Master in Cybersecurity and Data Protection. In their spare time, they enjoy cooking, reading, and traveling, particularly to Tuscany.
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