Ben Marlowe is a seasoned Technical Support Engineer at Genesys since March 2022, specializing in delivering innovative technical solutions for the Genesys Cloud platform, conducting system analysis, and documenting solutions for knowledge bases. Prior experience includes roles as an IT Analyst at Warner Bodies, providing technical support and security administration, and a Web Development Program student at Eleven Fifty Academy. Additional background encompasses sales and customer support positions at organizations such as Recruit Rooster, CleanSlate TG, and Kelly Services, where Ben developed business strategies and customer relationships. Educational achievements include an Associate's degree in Graphic Design from the Art Institute of Pittsburgh and a Bachelor of Arts in Theatre and Design from Millikin University.
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