Brian Goad is a seasoned Software Engineering Leader with a passion for developer engagement, internal tooling, and quality in software development. Currently, they serve as the Sr. Manager of Customer Success Software Engineering at Genesys, a role they have held since 2021. Brian also operates their own website and previously founded a web hosting service. Their extensive experience includes positions in quality assurance and IT support at various organizations, as well as internships at Mountain States Health Alliance and Lorillard Tobacco Company. Brian holds a B.S. in Computer Information Systems from Milligan College, where they were actively involved in technical support roles during their studies.
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