Brian Jonkman is an accomplished professional with extensive experience at Genesys, serving as Director of Global Sales Operations since March 2005, where responsibilities include transitioning SalesForce and the Partner Portal to the new RLM platform while also influencing organizational culture and processes. Previous roles at Genesys include Manager of Global Sales Operations and Manager of Sales Operations for North America, focusing on CRM accuracy, forecasting, and team training. Early career experience includes roles such as Channel Manager and Manager of Inside Sales, where strategies were implemented to build an Inside Sales team and develop compensation plans. Prior to Genesys, Brian Jonkman held the position of Director of Inside Sales at Corechange. Educational background includes a degree from Brock University, obtained between 1989 and 1994.
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