Brian Lane is a Senior Principal PS Consultant at Genesys, where they design and implement CI/CD pipelines and lead technical implementations of Genesys Cloud solutions. Previously, Brian held roles such as Principal Solutions Architect at Packet Fusion, where they transitioned legacy systems to modern UCaaS/CCaaS solutions, and Senior Unified Communications Engineer at ModernHEALTH/Kroger, focusing on telecom infrastructure integration. Earlier in their career, Brian worked as a Senior Project Engineer at inhouseIT, managing complex project installations, and as a Support Specialist at Intelli-Flex, providing technical support and training. Brian's extensive experience spans over a decade, emphasizing digital transformation and customer-centric solutions.
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