Candelas Cano is an experienced professional in the field of customer experience and business development with a career spanning several leading companies. Currently serving as the CX Service Engagement Director and formerly as the CX Consulting Sales Director at Genesys since December 2018, Candelas leads initiatives to identify strategic revenue opportunities in professional services. Prior experience includes roles at Tech Data as Cloud Business Development Manager, and a long tenure at Oracle, where Candelas held several significant positions including EMEA CX-SaaS Consulting Solution Lead and Siebel Project Manager. Additional experience encompasses CRM presales and consulting at T-Systems, project management at Electronic Data Systems, and application development at Leinsa. Educational accomplishments include two master's degrees in Digital Marketing and Communication from IMF Smart Education and Universidad Camilo José Cela, along with ongoing studies in business administration at ThePowerMBA.
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