César Branco is an experienced professional in the fields of engineering and business development, specializing in telecommunications and cloud contact center solutions. Currently serving as Lead Professional Services Engineer at Genesys since October 2022, César focuses on business continuity and automating contact center synchronization for major clients using infrastructure as code. Prior roles include significant contributions at PCI Pal as Senior R&D Engineer and Telephony Architect, where César designed and implemented cloud VoIP architecture compliant with PCI DSS. Additional experience spans business development at Ricoh Europe and product specialization at Collab, alongside a robust background in solutions architecture at TATA Communications. César holds a five-year degree in Software Engineering from Instituto Superior Técnico.
This person is not in the org chart
This person is not in any teams
This person is not in any offices