Chad Cole is a seasoned professional with over thirty years of experience in the Customer Experience (CX) and technology industries. They have held various roles at Genesys, including Director of Solutions Consulting for the US Public Sector, where they drove revenue growth and developed a team-oriented culture. Their earlier experience includes positions at Aspect Software and Centigram, where they focused on pre-sales activities and customer operations. Chad is currently pursuing a Bachelor of Arts in Mathematics and Computer Science from Austin College.
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