Chris Collazo

Chris Collazo is a Principal Solution Consultant at Genesys, where they focus on transforming customer experience through innovative solutions. They previously served as a Sales Engineer at Resident Interface and have extensive experience in the contact center domain, including roles at Coca-Cola Bottlers and Calabrio, Inc. Chris's career began at Encore Capital Group as a Lead Account Manager, demonstrating their ability to lead and manage teams effectively. They are currently pursuing a BA in Communication Arts with a concentration in Organizational Communication at Florida International University. Driven by curiosity, Chris is dedicated to simplifying complex challenges and fostering strong relationships in their work.