Christopher Allen is an accomplished technical professional with extensive experience in customer relationship management and technical consulting within the technology sector. Currently serving as a Principal Technical Account Manager at Genesys since May 2017, Christopher excels in providing expert product knowledge and navigating complex technical inquiries while building strong relationships with customers at all organizational levels. Previous roles at Genesys include Manager and Senior PS Consultant, where Christopher led consulting teams, managed project deliverables, and provided training to enhance service quality. Prior experience at Interactive Intelligence included positions such as Cloud Platform Architect and Senior System Engineer, demonstrating a solid foundation in project management, system architecture, and customer support. Christopher began a career in technology support as Technology Support Manager at Hamilton Southeastern Schools, responsible for overseeing technology operations for a large user base. Educational qualifications were acquired at Forest High School.
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