Christopher Steven

Christopher Steven is an experienced professional in the field of services engagement and solutions management, currently serving as the Services Engagement Director at Genesys since March 2024. Prior to this, Christopher held the position of Sr. Solution Definition Manager at Showpad from June 2022 to April 2024 and worked at Salesforce from July 2018 to July 2022 as an Offer Launch Manager and Senior Product Solutions Advisor. Other roles include Solutions Analyst at HH Global, Program Analyst at TekPro Services, and Analyst II at Global Commerce Solutions, Inc. Christopher began a career as a Recovery Analyst at ACS Technologies. Educational qualifications include a Bachelor of Arts in Economics from Eastern Illinois University, an MBA from Argosy University, and a Six Sigma Green Belt certification from DePaul University.