Daniel V. is currently a Principal Professional Services Consultant at Genesys, specializing in Genesys Pure Engage Cloud. Previously, they served as a Contact Center Consultant at Centene Corporation and worked in various roles, including IVR Telecom Consultant at Capital One and Genesys Telecom Consultant at Verizon Enterprise Solutions. Daniel was also a member of the Board of Directors for the Latino Business Chamber of Greater Los Angeles from 2009 to 2012, focusing on economic development in the Latino community. Their educational background includes attendance at the University of Phoenix.
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