David Macfarlane is an accomplished professional with extensive experience in customer success, sales management, and account management across various industries. Currently serving as the Customer Success Director APAC and Public Sector Lead for Genesys since October 2022, David orchestrates remarkable customer experiences globally through cloud and AI technologies. Prior roles include Founder and CEO of salesDJ, Regional Sales Manager at MTX Group, and Client Partner at Telstra, where responsibilities included managing significant enterprise customer portfolios and driving revenue growth. David's career also encompasses positions at Oracle, Optus, Macquarie Telecom, and Primus Telecom, marked by strong competencies in building relationships and delivering solutions for large business entities. David holds a Bachelor’s degree in Business Marketing from RMIT University.
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