Genesys
David Wesen is a seasoned professional in the field of AI and analytics, currently serving as Senior Director of AI Solution Consulting at Genesys since February 2022. Prior to this role, David held significant positions including VP of Advanced AI Analytics at Afiniti and Senior Director of Solution Architecture Team at BryterCX, where David focused on enabling Fortune 500 companies to utilize Big Data effectively. David's career includes key roles such as Director of Sales Engineering at Transera and Senior Manager of Product Architecture and Strategy at Rockwell FirstPoint Contact, showcasing expertise in sales engineering and product strategy. Earlier experience includes positions at Genesys, Hewlett-Packard, and AT&T, contributing to a strong foundation in telecom systems and solution engineering. David's academic background includes studies at Purdue University Northwest, the University of Phoenix, and Prairie State College.
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Genesys
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Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses.