Diego Palmieri is a seasoned professional in the field of customer success and sales with extensive experience in leading roles across multiple companies. Currently serving as the Senior Director of Customer Success at Genesys, Diego has previously held significant positions including Global Partnerships Director at Sprinklr and Regional Vice President of Sales at Twilio. Diego's career at Genesys also includes roles as Vice President of Channel and Alliances for Latin America, Senior Director of Cloud Sales, and Senior Director of Channel Sales and Cloud Business Development for the region. Earlier experience includes positions at Alcatel-Lucent, where Diego served as Channel Sales Manager and Business Developer for the Southern Cone, as well as a Systems Engineer.
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