Erwin Merioles is a Director of Professional Services at Genesys, where they leverage over 15 years of experience in Omnichannel Contact Center Consulting and Full Stack Web and Systems Integration. Previously, Erwin held roles such as Lead Systems Engineer at Outsourcely and IT Lead at ThinkConveyancing.com.au, focusing on innovative solutions and team growth. Erwin is known for their people-centric leadership style and passion for technology, coding, and complex problem-solving. They hold a Bachelor's degree in Information Technology from Far Eastern University - Diliman and a Bachelor's degree in Computer Science from the University of Santo Tomas.
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