Gemma A.

Gemma A. is a seasoned product management professional with extensive experience in leading innovative technology solutions across various industries. Currently serving as a Staff Product Manager at Genesys since July 2022, Gemma previously held positions including Lead Product Owner for personalised incentives at AO, Global Product Owner for the AI chatbot TOBi at Vodafone, and Business Evangelist for Mobile, Chatbots, API, and IoT at Oracle. With a foundational career at Microsoft, including roles such as Technical Evangelist and HE Business Manager, Gemma has consistently focused on driving strategic initiatives and enhancing customer experiences through cutting-edge technology. Gemma holds a first-class degree in Information Technology from the University of Reading.