Glenn Hocking is a Senior Project Manager at Genesys, with over 30 years of experience in the contact center technology industry. They have successfully managed enterprise software implementation projects and excelled in IT service management, leveraging their skills in service delivery. Glenn's educational background includes a Higher National Diploma in Electrical Engineering from Natal Technikon and a Diploma in Project Management from Damlin. Prior to their current role, they held positions as Project Manager at Interactive Intelligence and Key Project Manager at ATIO Corporation Pty Ltd.
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