Guy Munro is a seasoned digital professional with over 20 years of experience in digital strategy, project management, and innovation. Currently serving as the Services Engagement Director at Genesys and as the Managing Director at Six Pigeons, Guy has implemented strategies for various global brands, including Coca-Cola and Pfizer. Previously, they held roles such as Head of Innovation at TalkVia and Director at Deloitte Digital, focusing on conversational AI and customer service solutions. Guy is also an active judge at industry awards, including the AIMIA awards and the New York Festivals.
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