Harry Born is an accomplished professional with extensive experience in education services and customer experience strategy. Currently serving as Director of Global Education Experience at Genesys since January 2021, Harry leads transformational changes and oversees service delivery for strategic customer accounts. Prior experience includes significant roles at VMware, where responsibilities ranged from managing education services delivery operations to analyzing training services P&L. Harry has also held positions at notable companies such as Oracle, CIBER, and Computer Associates, focusing on project management, delivery operations, and customer relations. Harry earned a Bachelor of Science in Business Management from the University of Phoenix between 2004 and 2008.
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