Ismael Rivera is a Principal Software Architect at Genesys, where they provide technical leadership and governance for the Genesys Cloud platform. With a background as a Software Engineer and Researcher at the Digital Enterprise Research Institute, Ismael led the development of significant platforms and contributed to various open-source projects. Previously, they held the role of Lead Software Engineer at Altocloud and worked as a Software Developer and Consultant, focusing on mobile apps and web applications. Ismael's educational foundation includes a degree in Computer Engineering from Universidad Carlos III de Madrid.
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