Jake Newby is a Senior Software Engineer at Genesys, where they have focused on the technical design and development of Quality Management capabilities for the Genesys Cloud platform since 2023. They previously held the same position at Genesys from 2021 to 2022 and have experience as a Senior Frontend Engineer at LaunchCodes in 2022. Jake's early career includes internships at inSourceCode, Avatar, LLC, and Elevate Ventures, Inc., and they also worked as a Software Developer at Sticksnleaves from 2014 to 2016. They earned their Bachelor of Science in Informatics from Indiana University, with studies spanning from 2010 to 2014.
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