Jamie Lowke is a Sr. Delivery Manager at Genesys, where they manage the development and delivery of IVR and Voice Bots. They previously held multiple roles at UnitedHealth Group, including Associate Director and Sr. Dialer Analyst, overseeing operations and technologies for various programs. Jamie also served as the Director of Software Engineering at Optum and has experience in workforce management from their time at The Home Depot. Their career reflects a commitment to creating innovative, user-focused experiences through collaboration and analysis.
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